Human Resource Coordinator

Position Summary:  The Human Resource Coordinator aids with and facilitates the human resource processes at all business locations. This role administers employee health and welfare plans and acts as liaison between employees and insurance providers. This position resolves benefits-related problems and ensures effective use of plans and positive employee relations. The Human Resource Coordinator makes that certain plans are administered in accordance with federal and state regulations and that plan provisions are followed. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Administers health and welfare plans, including enrollments, changes and terminations. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
• Performs customer service functions by answering employee requests and questions.
• Completes Forms I-9, verifies I-9 documentation and maintains I-9 files. 
• Submits online investigation requests and assists with new-employee background checks.
• Reconciles benefits statements.
• Conducts audits of payroll, benefits or other HR programs and recommends corrective action.
• Assists with processing of terminations.
• Assists with the preparation of the performance review process.
• Assists with recruitment and interview process. Tracks status of candidates in HRIS and responds with follow-up letters at the end of the recruiting process.
• Schedules meetings and interviews as requested by the director of HR.
• Makes photocopies; mails, scans and emails documents; and performs other clerical functions.
• Files documents into appropriate employee files.
• Assists or prepares correspondence as requested.
• Prepares new-employee files.
• Processes mail.
• Performs other related duties as assigned. 

Required Skills/Abilities: 

• Excellent verbal and written communication skills. 
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, practices and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Google Workspace or related software.

Education and Experience:

• Bachelor’s degree in human resources or related field and/or equivalent experience.
• At least two years related experience required. 
• Previous work with nationwide remote employees preferred.
• SHRM-CP credential preferred. 

Work environment

• This is a remote position 
• Ability to work independently and successfully with minimal direct oversight is required
• Work is performed primarily in a standard office setting with constant public contact (by telephone  or through video technology) with frequent interruptions  
• Ability to work well within a cross-functional team environment and diverse communities

Physical Requirements:

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. 

Vision abilities required by this job include color vision, close vision, peripheral vision, depth perception and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Technical Requirements:

• High-speed internet with a minimum of 50 Mbps download and 5 Mbps upload required. 
• Requirements for Internet service are not based solely on a bandwidth specification but also on the quality of the connection. Internet service is to be tested at http://www.speedtest.net/ for speed and quality testing. Pingtest results should be less than 20ms to ensure no call quality issues with IP Phone service.
• Smart phone required.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a comprehensive list of all responsibilities, duties and skills required for the position.