April 18-19, 2019 • Paris Hotel – Las Vegas


William A. Dombi

President, National Association for Home Care & Hospice

Bill Dombi is the President of the National Association for Home Care & Hospice. He previously served as the Vice President for Law at NAHC beginning in 1987. As a key part of his responsibilities, Bill specializes in legal, legislative, and regulatory advocacy on behalf of patients and providers of home health and hospice care. With nearly 40 years of experience in health care law and policy, Bill Dombi has been involved in virtually all legislative and regulatory efforts affecting home care and hospice since 1975, including the expansion of the Medicare home health benefit in 1980, the formation of the hospice benefit in 1983, the institution on Medicare PPS for home health in 2000, and the national health care reform legislation in 2010. With litigation, Dombi was lead counsel in the landmark lawsuit that reformed the Medicare home health services benefit, challenges to HMO home care cutbacks for high-tech home care patients, lawsuits against Medicaid programs for inadequate payment rates, along with current lawsuits challenging the Medicare home health face-to-face encounter rule and the Department of labor changes to the overtime rules under the Fair Labor Standards Act.

In addition to litigation, Bill offers extensive community and professional educational services through lectures, publications, teleconferences, and videos. His lectures include market trends in home care, compliance, risk management, patient rights, fraud and abuse, health care reimbursement, legislative and regulatory reforms, and legal issues in telehealth services.

Tim Rowan

President, Rowan Consulting Associates, Inc

Tim Rowan has been a student of home care technology since 1993. For five years he was the IT Director at Physicians Home Health Care in Colorado Springs. In 1999, he took over the reins as editor of Home Care Technology Report, which has become the industry’s most widely read journal covering technology and regulatory issues for home care providers. In this position, Tim has become the industry’s recognized technology expert. He has used that expertise to build a successful consulting practice, helping home health, home care and hospice providers make informed software vendor selections and teaching them how to use online reviews to build their businesses. He recently published his first book, “Entrepreneurial Insanity in the Home Care Business,” which is available from Amazon.

Robert W.Markett

Attorney, Hall, Render, Killian, Heath & Lyman, P.C.

For more than a decade, Robert W. Markette Jr., CHC, has focused his practice on representing home health, hospice, private duty and DME providers in all aspects of their operations. With more than a decade of experience in working with these industries, Robert has developed a reputation for understanding the operational, compliance and legal/regulatory issues facing homecare providers. Robert is recognized for his expertise in this space and is a frequent speaker on home health, hospice and private duty matters across the country. 

In representing the homecare industry, Robert has assisted clients in a number of areas related to the operation of their business. He works with his client on issues related to Medicare/Medicaid compliance including surveys, responding to surveys, state and federal appeals of survey findings; payer issues, including appealing payer audit findings; HIPAA Compliance; Medicare and Medicaid fraud and abuse, including matters such as developing and implementing compliance programs, performing internal investigations and representing providers in external investigations and civil and criminal matters. Robert also assists clients with purchasing and selling home health, hospice and private duty agencies.

Dr. Michelle Pezzani

Hospitalist, Palo Alto Medical Foundation and Medical Director, El Camino Hospital

Dr. Pezzani is a board-certified doctor of internal medicine and a specialist in hospital medicine who provides personal acute care to inpatients at El Camino Hospital. As a hospitalist, she also coordinates teams of clinicians to give her patients the care they need for any additional conditions they may have. She has particular interest in the areas of infectious disease, cardiology, pulmonology and gastroenterology.

Dr. Pezzani is passionate about improving patient care. She was among the first hospitalists trained in the U.S. and created the Hospitalist Division at El Camino Hospital, serving as its first chair. She’s also the hospital’s first Physician Chairman of Utilization Management, the team that evaluates medical necessity, appropriateness and efficiency of healthcare services. In addition, she helped bring the palliative care movement to El Camino Hospital and is a member of the Palo Alto Medical Foundation.

Dr. Pezzani enjoys interacting with patients and their families, and loves the intensity of her work. She does not practice “cookbook recipe medicine” — although two patients may have the same diagnosis, the best treatment option for each patient may be quite different. She will help each of them find the care solution that best fits their unique needs according to their philosophies, spiritual beliefs, lifestyles and customs.

Grace Benlice

Director, Care Coordination and Palliative Care, El
Camino Health

Currently serving as the Director for Care Coordination and Palliative Care, Integrated Care manager for Transitions and Bundled Payment for Care Improvement Program, Readmissions clinical specialist experience at Sunnyvale Health Care Center in charge of case management, managing clinical programs and providing clinical support to the nursing team, 6 years management experience of skilled nursing program for Kaiser Permanente (responsible for SNF Placement and benefits management for 4 medical centers and in charge of 26 contracted SNFs), 2 years management experience of resource case management department, 5 years case management and utilization management experience, 4 years medical bill auditing experience, 2 years management experience of home health agency, 4 years Medical -Surgical nursing. Excellent communication skills, relationship builder, strong work ethic, reliable, dedicated, goes above and beyond the call of duty with energy and tenacity, efficient time-manager- able to successfully multi-task in a dynamic environment with shifting piorities, working knowledge of Lotus, Word, Epic Hyperspace Healthconnect, ECHO, Outlook, Excel, Powerpoint, Kronos and Meditech.

Tammy Ross

Senior Vice President Professional Services, Connected Home Living

Tammy Ross is the Senior Vice President of Professional Services at Axxess, the fastest-growing home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. During her time at Axxess, Tammy has implemented strategic directives and developed operational materials to educate the industry on important new initiatives.

Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home healthcare leadership experience to assist clients with clinical and operational strategic planning and development. She also oversaw operations for a multi-state home health provider and was instrumental in creating disease management programs that lowered the Medicare spend rate and improved 5-star ratings.

Karen R. Thomas

President, Cardeum LLC

Karen R. Thomas is President of Cardeum, a HealthCare Consulting company focused on reducing hospital readmissions, improving patient outcomes, and reducing health care costs through the use of transformative technologies and best clinical practices. Previously, Karen served as President of Advanced TeleHealth Solutions, a telemonitoring company, and Oxford HealthCare, a home care agency for more than 20 years.

In 2004, Karen developed and secured funding for the first Medicaid-covered telemonitoring program within the Disease Management Department for the State of Missouri. Seeing the need that various industries had for cost-saving solutions that could provide improved health outcomes for patients, she began Advanced TeleHealth Solutions in 2011.

Karen is a nationally renowned speaker, using her expertise in telehealth monitoring to educate hospitals, home health agencies, and other companies and organizations about the benefits of telemedicine solutions. She was a speaker for Missouri State University’s Health Care Administration Master’s program regarding “The Capabilities of Home Health and Its Future,” a contributing author to “Home Telehealth: Connecting Care Within the Community,” published by Royal Society of Medicine Press Ltd., and a speaker for numerous webinars and conferences providing education as to the benefits of home telemonitoring, generating enhanced clinical outcomes, patient engagement, and coordination of care.

Karen has co-hosted a long-running radio show to educate the public on the availability, accessibility, and desirability of home health and telemonitoring. She is a member of the Missouri Governors Innovation Task Force, a past board member of the National Association for Home Care and Private Duty Home Care Association, a member of the American Telemedicine Association and the American Society on Aging, and a past ex-officio member of the advisory board of HealthCare Technology Association of America, and locally, serves on the GYNCA board.

Karen holds a Bachelor of Science in Accounting and an MBA from Missouri State University and is a Certified Management Accountant. She has received the Missourian Award, Commendations from the Governor, Missouri Senate and House of Representatives, was recognized as one of Springfield Business Journal’s Most Influential Women, 417 Magazine’s Women Who Mean Business, and as a featured presenter at Springfield Business Journal’s 90 Ideas in 90 Minutes.